User cannot see new arrived emails

HCL Domino Domino Forum
1

HI

I have user who is listed in a group. This group has managers rights in a mail database. The user cannot see new arrived emails in this database while other users can. I have checked the rights of him, he is manager. I also removed the icon from the workspace and add it again, but this did not helped. What can I else check to find out why he is not able to see new arrived emails.

Regards

2

Subject: User cannot see new arrived emails

First check if he can see the mail in the all documents view.

If he can delete his cache.ndk and/or bookmark.nsf and/or remove icon and compact workspace

If he cannot then you have check the document fields. Even manager access won’t help if there are reader fields and he’s not listed.

Vince Schuurman

http://vinceschuurman.com

http://openntf.org