User cannot access form on web

HCL Domino Domino Forum
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I am not a LN admin person but have the responsibility to perform some admin tasks on the Domino server without a seasoned LN Admin specialist. For the past few weeks I have been adding new users to the Notes Directory and also added them to the ACL of web applications that they need to access.

Well, they access the web applications but when they try to create a document the system tells them that they are not authorized to perform that operation and presents the authentication screen. When the user tries the system returns the same message.

The user(s) is (are) listed as person(s) “Who can create document with the form” in the access property of the form.

I am very confused about this and the user is just as anxious as I am to see this resolved and I have no clue where to turn to for a solution.

Any thoughts on what I should look for to fix this?

Thanks,

Dan

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Subject: User cannot access form on web

Edit: Too late, again and again and again …

Did you make your employer sign some official letter, stating that you are not responsible, no matter, what’s going to happen? Now, seriously, you will have a hard time administering users and applications without support from an experienced consultant and/or some substantial training. Anyway, let’s start with some points that should be sorted out immediately.

Are these web applications available via internet or just within an intranet that can be considered secure? If the former, then stop and get professional help now! If the latter, then lets put some basics together.

Here are some things that are likely to cause the issue.

Check the databases advanced ACL settings. If “Maximum internet name and password” access is set to anything lower than author, then usually nobody will be able to create documents (there could be exceptions, depending on how this app was designed).

Next, to compose a document, users usually need at least author access plus the right to create documents. This also applies for opening any form, even if it doesn’t contain user editable fields and a ui widget to submit the form to the server. Again, there could be execptions. If the designer of a form choose to make it available to public access users, even someone with No access (but with the right to read and write public documents) could display such a form and create a new document (however, to see this document later on, the programmer had to add code to create a $PublicAccess item set to “1” in the document).

The forms option “Who can create documents with this form” is just a further restriction. If access level to the database is not sufficiently high, it won’t help at all.

So, generally users will need author access plus the right to create documents.

If it still doesn’t work, it could be that the form uses resources, the current user doesn’t have access to. This might be tricky to impossible to sort out without the help of someone who has at least some understanding of how the app was designed.

I could go on with a bunch on general info on web app access and security, but that would all just be guessing, so try the basic stuff first.

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Subject: RE: User cannot access form on web

Hey Hark,I did not think I was too late - again, again and again.

Stan was wise and to the point. Thanks you for your encouraging thoughts though.

I have registered for Admin 1 and Admin 2 courses - for version 7. This should allow me to perform admin tasks better and also ask better admin questions in this forum in the future.

Regards,

Dan

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Subject: RE: User cannot access form on web

No, it was ME who was too late, once again. When Stan is around, it’s hard to beat him in response time, impossible on quality.

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Subject: RE: User cannot access form on web

Its all good my friend!!

Dan

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Subject: User cannot access form on web

Do they have at least Author access in the ACL with the “Create documents” permission? Do they have the access they need to every database and design element (views, etc.) that the form uses (for lookups and so on)? Are you allowing enough time after adding the users to the ACL for the cache to clear, or are you flushing the db cache?

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Subject: RE: User cannot access form on web

Stan,thank you for your advice. I had forgotten to give the user access to one other DB that was looked up by one of the fields.

You have the virtue and appropriate approach to answering people’s questions.

Much appreciated.

Dan