User can read, but not send anything in WebMail -- Not applets

HCL Domino Domino Forum
1

I have a user who can access and read her email via webmail but cannot create a new memo, forward or reply. When she tries, she gets a Server Login box, but no ID and password works.

I have checked the following:

  1. her fully qualified name is correct

  2. her logon is correct

  3. she has full manager access to her mailfile

  4. she has no restrictions when working in Notes

  5. Other users on her server (and mail folder) can bring up a new memo or reply

I have deleted forms, views and subforms from her mailfile and replaced her template both from her server and from another server (my own) that I know has no problems.

At this point it’s just this one user – and I have no idea what’s going on or what to try next. Any help gratefully accepted!

2

Subject: SOLVED: User can read, but not send anything in WebMail – Not applets

Decided I had to go over the ACL with a fine-tooth comb, because I couldn’t think of ANYTHING else to look at. I was right. On the Advanced tab, the “Maximum Internet name and password” was set to “Reader.” Changed that to “Editor,” like it should have been, and all is now right in her world.