URL link not working

HCL Domino Domino Forum
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Hi all,

I have a customized maildatabase where mails are not send directly, but by a agent that is running ones a night. The emails that need to be sended are collected in a view and the agent loops through this view and send them using Lotusscript doc.Send(False). This is working fine…But now there are email messages created by the users of this mailbox which have hotspots in them. The hotspot has a URL link to a certain webpage. When the agent is sending the message, the hotspot is converted to flat text, so the hotspot is not working anymore. When you send this mail manually, the hotspot is working fine. Alse when I run the agent manually, the hotspot is not working…

Any suggestions?

BTW… al emailmessages are routed to the internet!

Thanks in advance…

Bob

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Subject: RE: URL link not working

This is not a problem of your agent, but of the mail gateway setup. Talk to the server admins.

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Subject: URL link not working

Hey Guys,

I can tell you that’s it’s not the SMTP Gateway setup. When I send these document by hand, the URL link is working fine.

Regards,

Bob

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Subject: RE: URL link not working

When you send the documents “by hand”, the MIME-type conversion is done by your Notes client, not the server.

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Subject: RE: URL link not working

Notes clients can convert messages to MIME format themselves. When the mail gateway receives a message which is already MIME-formatted, it passes it through. If the message body is formatted as a Notes rich text item, it must convert it to an internet format. So your problem could very well be with the mail gateway.

However, in case it’s not, why don’t you check to see how the messages entered by users are formatted? Use the document properties infobox from a view to see what the datatype is of the Body item. Also, you could post your agent code so that we can see what you’re doing in your code that might be converting rich text to text.

For other ideas about what information you could give us to help solve the problem, read the C R I S P Y document.

  • Andre Guirard, IBM/Lotus Development

Useful blog: Best Practice Makes Perfect

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Subject: URL link not working

This is an old chestnut. Look on this forum for hotspots etc.

There’s no real way around it but you can put links in which email software usually parses strings that start with http://

It would be flippin marvellous if Domino allowed to you send mails as mime type text/html but we are not there yet… :frowning:

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Subject: RE: URL link not working

Notes has been MIME-capable for several years.

If you’re designing your own form, you can designate a rich text field to store as MIME and send that document via internet mail. Or you can create MIME emails automatically from scratch.