URGENT!: Incoming mail attachments sometimes in plain-text

HCL Domino Domino Forum
1

This just started happening recently after many years of normal behavior. One user occasionally gets email with attachment(s) displayed in plain-text. (see sample below). Other users in the same office cc’d on the same email receive it with no problem and attachments intact.

SAMPLE STARTS HERE----------

Content-Type: multipart/alternative;

boundary=“=_reb-r18BCA7B9-t48641507”

Content-Language: ja-JP

This is a multi-part MIME message.

–=_reb-r18BCA7B9-t48641507

Content-Transfer-Encoding: base64

Content-Type: text/plain; charset=“utf-8”

RGVubmlzLCBUb255LCBCcmFkLA0KQ0M6IEJvYiwgTmFrYWksIFRhdGVzaGl0YSwgQW5kbywN

Cg0KUGxlYXNlIGFsbG93IG1lIHRvIG1ha2UgY29ycmVjdGlvbiBhYm91dCB0aGUgc2l6ZS4N

…

Any ideas?

2

Subject: URGENT!: Incoming mail attachments sometimes in plain-text

what is the users incoming mail preference on the person doc? is it different from other users?

3

Subject: RE: URGENT!: Incoming mail attachments sometimes in plain-text

All users’ settings in the Domino Directory are identical: “Keep in sender’s format”.

Again, this is an intermittent with this user. Not all mail he receives exhibits this issue.