Unread message in notes client

for some of our upgraded client the inbox shows a number which is not correct for the unread emails in the inbox…as of now i request the clients to make it all read and then onwards it keeps track of the numbers properly…is there any other way to solve this issue thanks in advance

notes client 6.5.1 and server 6.5.2

Subject: unread message in notes client

http://www-10.lotus.com/ldd/nd6forum.nsf/55c38d716d632d9b8525689b005ba1c0/fc9d98e30b1e175485256ef60015db44?OpenDocument

Subject: unread message in notes client

You can also have them do

EDIT - UNREAD MARKS - MARK ALL READ

This will all correct the count.

Subject: RE: unread message in notes client

As i mentioned earlier thats what i am doing as of now

edit - unread marks - mark all read

but is there a fix other than that

i have no clue why this is happening and just curious to understand

why it happens

thanks for all those response

venki