I have the standard Lotus Notes setting that has all opened emails in black and unopened emails in red. If there is a block of at least 6 or 7 emails that have not been opened, not been printed out, not even been selected in any way and I select the most recent email, a peculiar thing happens. After closing the email I have selected, either all or some of the other unopened emails have turned from red to black so that I have no idea which ones I have looked at. I have to waste time at the end of every day opening every email for that day still sitting in my in-box just to make sure that I have actually looked at them.
I am in the “All Documents” view everytime this happens. I have reinstalled Notes, created a new mail replica and even replaced the design of the mail, all to no avail. The problem is intermittent and happens once a week. Please help.