Unread documents count

Hi

I meet a problem with the unread number in several folders of some mail db. The number of unread documents doesn’t match the displayed number. For example if I have 6 unread document it displays me 12 beside the concerned folder ?

Is there anyway to fix this ?

I use a lotus client r6.54 on a domino server 6.54 on windows platform.

Thx

Pierrick

Subject: unread documents count

Got the All Documents view.

CTRL-A to select all documents.

Edit → Unread Marks → Mark Selected Read.

Subject: RE: unread documents count

Thx Darren but I want to have the right number of unread docs, I don’t understand why it losts its synchronization

Subject: Some possible causes

If your database is very active, and many people are adding to it, it is possible that while you have been refreshing the View-Unread count, it has actually been added to.

Also, it might depend on how often your servers are updating or replicating to/from each other.

Or, have you checked to be sure that the documents you want to see in the View are the only documents that are listed in the View Selection? You may be doing a SELECT @all instead of selecting one form in particular.

Hope that helps. Cathy

Subject: RE: Some possible causes

Thx Cathy i’ll see thisOur servers are in cluster and so there are a lot of update that could have a role in this behaviour

Pierrick

Subject: We have the same problem

Server is 6.5.3 Running Linux SUSECan anybody help