Hi all,
we are using server 8.0.2 with client 8.0.2
mail file template is 6.5.6
issue : Not able to see the unread count for inbox view . its fine with folders.
Problem is only with inbox view.
Did design replace, checked database properties and checked for Embedded Outline properties.
all settings are fine.
please post your views
Thanks
Yash
Subject: template
If your server is R8, and your client is R8, I see no reason not to go to an R8 mail template. It will likely solve this problem, as well as usher in a host of benefits!
Otherwise, I will say that I have in the past seen that sometimes a Refresh doesn’t fix template issues. It seems like it doesn’t see the difference, and doesn’t update. My solution was to replace the template to a non-mail template, then replace back to the mail template.