Unable to send e-mails after upgrade

Hi all

Today I did an upgrade of our mail server from Lotus Domino ver 7.04 to 8.5.1 (FP1). The upgrade went well. However I am encountering a very strange problem. Outgoing e-mails are not being delivered. They are remaining inthe mailbox. Incoming e-mails are coming in fine.

I keep seeing the following warning message on the Domino console:

“Failed to connect to SMTP host gov.mt because the connection has timed out”

I tried doing an nslookup on the mail server but didn’t get any results.

What could be the reason for this problem? I have tried to solve this but without success. Could this issue be related to our ISP? I’ve checked our fw and it isn’t blocking anything. We were sending e-mails fine until yesterday. I am suspecting the Domino upgrade. I’ve never experienced this before and I’ve done various upgrades!

Any help would be much appreciated.

Thanks

Pierre

Subject: Some questions

Today I did an upgrade of our mail server from Lotus Domino ver 7.04 to 8.5.1 (FP1). The upgrade went well. However I am encountering a very strange problem. Outgoing e-mails are not being delivered. They are remaining inthe mailbox. Incoming e-mails are coming in fine.

If you run the command “sh stat mail” from the Domino console do you see any errors or messages like “Mail.WaitingForDNS=xxx” If the number is greate than 0 then you may have a DNS issue.

I keep seeing the following warning message on the Domino console:

“Failed to connect to SMTP host gov.mt because the connection has timed out”

I tried doing an nslookup on the mail server but didn’t get any results.

When you did the lookup what coomand did you do?

nslookup

set type=mx

testdomain.com

Results should look like this

testdomain.com MX preference = 10, mail exchanger = m1testdomain.com

testdomain.com MX preference = 20, mail exchanger = m2testdomain.com

testdomain.com MX preference = 30, mail exchanger = m3.testdomain.com

If you got a responses like this then you have a DNS problem

*** dns.isp.com can’t find testdomain.com: Non-existent domain

If you are using your ISP to route SMTP mail can you connect to the ISP’s server on port 25? Can the OS resolve the ISP server name in DNS?