Unable to open file : LS Creating File

We have a scheduled agent which is trying to write to files to a network drive. The scheduled agent always fails with an error:

“Unable to Open File”

If I run the same agent on Event using my own id it works fine (from my desktop). if I sign the agent on the server using my id it fails.

Any ideas as to why the Domino server cannot write to the network drive? Or what settings at network security level we would have to change? Thanks.

Subject: Unable to open file : LS Creating File

Your Domino server is probably running as a service. The account under which it runs is likely not your user account. So any rights to shares that you have will be different from the rights that the Domino server has.

Just make sure that you set the permissions correctly on the shared folder to allow the service account to gain access. Also, if you are using a mapped drive letter remember that even if the Domino server has access to that share, it might not be mapped (to the same drive letter or at all).

Lastly, if the file already exists on the share, the file itself may have protection that prevents the server from overwriting it so you may want to check that too.

Subject: RE: Unable to open file : LS Creating File

And also be aware that if Domino is running under the System account, by default, System does not have access to the Windows Network at all.

/Peter