Unable to lauch excel attachments

HCL Domino Domino Forum
1

I have a user that is unable to launch any excel attachments from his notes client. He gets " unable to locate program" when he tries to launch the attachments. I have tried a number of things. I added the user as an administrator account on the PC and he still had the problem. I logged on as a Domain admin and still had the problem. However when i logged on as the Local Administrator account the attachment opended ok.! I figure it has to do with some registry permissions. Does anyone have any idea how to solve this problem? Thanks in advance.

Marlon

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Subject: Unable to lauch excel attachments

Are the Windows File Type associations set correctly? I’ve seen that problem here and that’s what I needed to do to fix it.

HTH,

David

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Subject: RE: Unable to lauch excel attachments

Yes…the file assocoations are correct. I followed the steps that were in some pervious posts and checked the extensions.

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Subject: Unable to lauch excel attachments…Solved

I had to delete the user’s windows profile and recreate it. That did the trick.

Marlon