Unable to delete traveler user

When I try and delete a particular traveler user i get the error that it cannot be deleted now since another operation is in progress.

I have done the tell traveler stopync command which reports back as successfull but it continues to show as an active user when doing tell traveler showactive.

Any ideas anybody? Thanks

Subject: unable to delete traveler user

Verify the device IDThen delete device id + username

Give it a try