I have a business account that uses a heavily modified R5 template. The programmers responsible have departed and left it with the Admins to tend. There are 20+ views that are used by various degrees of users.
I am unable to get archiving to run on the database. If I setup server based archiving, the process kicks off and is never heard from again. No errors, no failures, no nothing.
My users are complaining of slow response and I am unable to help them. If I could archive some of the data it would be a help to them.
I have tried various settings and criteria,. I have replaced the template several times with various versions of the mail template but that doesn’t help.
Anyone know of a solution? I have, in the past, copied the records 2300 at a time and pasted them in an archive but that is no solution. I need this fixed so I can sit back and gloat for a few minutes and then get on to other projects.
Please help…