Unable to activate OOO msg quota exceeded ... but no quota defined!

HCL Domino Domino Forum
1

Hi,Some of our users need to activate the Out of office agent before they quit for vacation.

but some of them (40% at 50%) cannot activate OOO… here the error msg:

"You cannot enable your out-of-office notification because your mailbox has exceeded its quota.

Choose Tools > Quota information for quota details and tips on decreasing your mailbox size."

In our companie we don’t use any quota restriction.

On Admin Client:

Max Size = No limit

Quota (nothing in column)

Each db properties :

Disable agent for this db are NOT checked

Any clues?

Thanks in advanced

2

Subject: ACL

the error is very ambigous - make sure that the user has Create LotusScript / Java Agents privilege enabled for them in the ACL.

3

Subject: Same behavior

Thanks for answer

I checked all “Create LotusScript / Java Agents” for all mails (some ACL didn’t has enabled) … but we have the same behavior.

Note:

I updated the Domino 7.03 to 8.5.1 in february. The behavior append only on user with a 8.5 mail

Users with 7.03 template they seem to be ok

Any other clues?

4

Subject: FIXED!

You have right!

The user didn’t close his mail (so the ACL did’t refresh).

Now the OOO are enabled

Thanks