Subject: Re: Vista Upgrade/Installation of 8.0.2
Hi Hansen,
I think one problem may be that 8.0.2 is not technically supported on Vista Home:
Lotus Software Knowledge Base Document
Title: Lotus Notes 8.0.2 - Detailed system requirements
Doc #: 7012644
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg27012644
However, you could try disabling Vista’s UAC, as I have seen success in doing so. Another thing to try is to ensure that you are installing Notes out of the Program Files directory. For example, install to C:\IBM\Lotus\Notes instead.
To disable UAC, you can do any of the following:
Turn User Account Control (UAC) off
- Launch MSCONFIG from the Run menu; note that the Run menu is not visible by default for Windows Vista.
- Click on the ‘Tools’ tab. Scroll down and click “Disable UAC”.
- Press the “Launch” button.
- A command window will open. When the command is finished running, you can close the window.
- Close MSCONFIG; reboot the computer for changes to apply.
Note: You can re-enable UAC by selecting the “Enable UAC” line from the ‘Tools’ tab, and then clicking on the “Launch” button.
Alternately, you can turn off User Account Control (UAC) by doing the following:
- Open the Control Panel and choose ‘User Accounts’
- Select “Turn User Account Control on or off”
- Un-check the box next to “Use User Account Control (UAC) to help protect your computer”
- Press OK and restart the computer.
Note: You can re-enable UAC by checking the box next to “Use User Account Control (UAC) to help protect your computer”.
Technote 1269041 below better explains this information:
Lotus Software Knowledge Base Document
Title: Is the Windows Vista User Account Control (UAC) feature supported with Lotus Notes?
Doc #: 1269041
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21269041
If you want to completely Uninstall Notes from your Vista PC so that you may reinstall to a different path and with UAC disabled, follow the Technote below:
Lotus Software Knowledge Base Document
Title: How to remove all remnants of Notes 8 from Microsoft Vista
Doc #: 1283596
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21283596
Technote 1269041 regarding UAC Feature support explains the reason for this best:
New Installation Procedure for 8.0.1:
Starting in Lotus Notes version 8.0.1, the UAC feature is supported. However, due to the limitations imposed by the UAC feature, it is strongly recommended to install a multi-user install of Lotus Notes. The multi-user install will place the user’s directory in the C:\Users<username>\AppData\Local\Notes\Data.
With this configuration, the client will successfully install and run with the UAC feature enabled.
If Domino Administrator and Designer are required on the workstation, the Single User install can be used with a few modifications. For single user installs, the install location should be changed as follows:
Program Directory:
C:\IBM\Lotus\Notes
Data Directory:
C:\IBM\Lotus\Notes\Data
Windows Vista locks down the C:\Program Files directory. If the installation of Lotus Notes’ Program and Data directories are installed in the Program Directory, which is the default directory, then it will be read-only for standard users (NOTE: All users run as Standard Users in Windows Vista, this includes the Administrators group). This limitation will prevent the client from running properly.
By installing Multi-user install, or a Single User Install (with the Program and Data directory in a drive off of C:, and not off of C:\Program Files), then the user will be have full read/write access to the directories and their contents.