HI All,
can we create two Global Domain Documents?
We created two but suddenly mails to external domain got stucked in gateway server.
Its really urgent, please post ur views…
Thanks in Advance
Yash
Subject: Two global Domain Documents — Urgent please reply
AFAIK, you cannot have more than 1 Global Domain Document.
From Admin Help:
A Global domain document identifies the Internet domains that are considered to be internal to a Domino domain and for which the local domain can accept mail. In the In this document, you specify one primary Internet domain name and multiple alternate Internet domains for which the server accepts mail. The Global domain document also defines rules for converting the sender’s Notes mail address on an outbound SMTP message to an Internet address. If your organization uses more than one Internet domain name, create a Global domain document to define the various Internet domain names to which inbound mail might be addressed. By default, the Domino Directory does not contain a Global domain document.
Subject: RE: Two global Domain Documents — Urgent please reply
Actually, you can have more than 1 Global Domain document. The question is if you really need it.
Domino will lookup the correct document when handling incoming mail, and will use the first one it finds (alphabetically I think) for outgoing mail.
Why? To separate internet domains. Domino thinks that an incoming mail address (left of @) can match both the primary internet domain and any alias internet domain in the Global Domain doc. If you can’t have that, you need to create one Global Domain doc per internet domain, so that you don’t have any alias internet domains.
/Peter
Subject: RE: Two global Domain Documents — Urgent please reply
OK, so I feel I have to expand on this a bit.
With one Global Domain doc.
Primary internet domain: xyz.com
Alias internet domain: abc.com
This means that no matter what internet address you assign to John doe (john.doe@xyz.com, john.doe@abc.com), both of them will work, because abc.com is an alias for xyz.com.
If we instead have 2 Global Domain docs, then we’ll have:
Doc 1: Primary internet domain: xyz.com, no alias.
Doc 2: Primary internet domain: abc.com, no alias.
John Doe has the internet address john.doe@xyz.com. Now, he can only receive mail to that address, and not to john.doe@abc.com, because abc.com is not an alias to xyz.com.
Make sure that both Global Domain docs have valid information for all fields, since any of the documents could be used for outgoing mail. Only one document will be used for outgoing mail, which means that the server will set message ID on each outgoing mail to the internet domain of the document it has chosen.
/Peter
Subject: Two global Domain Documents — Urgent please reply
If you look at my responses to Gregg’s response, you’ll have an explanation of how it works. It could be that your gateway server doesn’t know how to route mail for your Domino server any longer. When you created the second Global Domain document, it could have become the first document the server found, and basically the server has changed part of it’s identity.
Take a look at how outgoing mail looks, compared to how they looked before, and check to see if your gateway is configured properly for this change.
I have had up to 6 Global Domain documents at the same time, without having any problem, but then I don’t have a gateway server…
/Peter