Yesterday, many users started complaining that they had new mail (the notification came in, and the unread count indicated so), but they couldn’t see it in their Inbox. Indeed, they did have new mail, and could see it by rebuilding the Inbox view (Shift-F9). Actually, the problem seems to exist in all views. There are also issues with the soft delete no longer working.
Mail wasn’t the only database affected. Documents were missing from views in other databases as well.
On looking at document properties, we found that the “Modified in this file” date is two days ahead of current date. Today is 7/29, yet the docs are modified 8/1. “Modified by” is blank.
The O/S and server date and time are correct, and I’ve restarted the server twice.
This may relate to my post yesterday about losing the time zones on the server - I’m not sure how to link to that post at this point. However, the system clock was never off by more than five hours.
Any idea what’s stamping the docs with the wrong date? It’s my assumption that that is causing the view problem.
Subject: Two days ahead of its time!!
changing the date/time on a domino server or a notes client (while it is running) is one of the worst things that can happen.
every view index and replication is stamped with the future date, when you reset the date/time back to normal, view indexes will not be rebuilt and replications will not replicate until you go past that future date.
Shift-F9 forces a rebuild and stamps the index with the current date/time. Better yet is using Control-Shift-F9 when that happens so as to rebuild all views (including hidden ones).
windows used to have a bug where if you double-clicked on the date/time in the system tray and shifted the date or time, ie using it to look for a date a month ahead, but did not apply the change, just cancelled out, windows would still tell all running applications that the date/time had changed.
Subject: RE: Two days ahead of its time!!
Thanks Raymond,
Fortunately for us, the date is only two days ahead, so we’re just waiting it out. Lotus Tech Support didn’t have any solution for me other than to wait until the date passes. We can live with it.
Rebuilding the views doesn’t restamp the view with the correct date, but it usually brings in the missing documents.
The Date Modified property of the databases is either 7/31/04 or 8/01/04.