I have tried researching this one, without success.
First, the environment: Client is ND6, Server is 4.6.7, mailfile is 4.5.2 (I know, it’s a nightmare. We hope to be able to upgrade Real Soon Now.)
Second, the problem: In a memo, when the “Address…” function is used and the Personal Directory is selected, the addresses are truncated. With a single entry, this is no problem, as the type-ahead will complete it when the email is refreshed or sent.
However, when multiple entries are selected, they are ALL truncated. When I try to update or send, the list is seen as a SINGLE, incomplete entity, even though each truncated entry is separated by a comma from the next. Naturally, this entry isn’t recognized as anything like a legitimate address.
If I manually type in the list of names ONLY, the addresses will be correctly filled in upon update or send.
Is this the product of my admittedly non-standard environment? Has anyone else seen this? Is there anything I can do about it other than upgrade as soon as we can?
Thanks in advance!