A small company (18 users) has Domino 8.5.1 and many users enjoy the benefits of accessing their Domino email from home using a web browser.Yesterday we installed Traveler 8.5.1 (a simple install!!) and it immediately worked for the 3 iPhone users, but now the access with web browser has stopped working – users can’t get past the login screen. Any suggestions?
Subject: Same problem here
Same problem here. Can believe there are no suggestions on this so far.
Subject: Any more info?
Do you see any messages on the server console related to users not being able to authenticate from a browser?
Might users have been locked out (too many bad password attempts)?
When you first get to the login screen do you see any “error/status” message on the login screen it self? Have you tried starting up an InPrivate browsing session and authenticating (make sure no stale cookies are hindering authentication)?
Have you already opened a PMR on this issue?.
Subject: More info
Do you see any messages on the server console related to users not being able to authenticate from a browser?
No. Nothing.
Might users have been locked out (too many bad password attempts)?
No.
When you first get to the login screen do you see any “error/status” message on the login screen it self? Have you tried starting up an InPrivate browsing session and authenticating (make sure no stale cookies are hindering authentication)?
No, the login page simply refreshes with empty login fields.
Have you already opened a PMR on this issue?.
Not yet. It must be some simple setting, right? It was working perfectly until we installed Traveler.
Subject: Did you ever solve the problem?
I have the same issue