Traveler Error(8)

HCL Domino Domino Forum
1

I am having a user who is receiving Error(8) when trying to sync with Traveler. Apon inspection of the Trace Log, I see this:09/26/2008, 14:12:29: [0xe2e09756][L][.\connectivity.cpp:1065] LoadResourceDLL - returning = 0x8277df14

09/26/2008, 14:12:29: [0xe2e09756][L][.\connectivity.cpp:1065] LoadResourceDLL - returning = 0x8277df14

09/26/2008, 14:12:29: [0xe2e09756][L][.\connectivity.cpp:1065] LoadResourceDLL - returning = 0x8277df14

09/26/2008, 14:12:29: [0x8300fcca][L][.\MainFrm.cpp:560] WindowProc - WM_STATE_CHANGED

09/26/2008, 14:12:29: [0x8300fcca][L][.\MainFrm.cpp:567] WindowProc - WM_STATE_CHANGED entry (0 → 0x2), code: 8

09/26/2008, 14:12:29: [0x8300fcca][L][.\MainFrm.cpp:585] WindowProc - WM_STATE_CHANGED(STATE_ERROR)

09/26/2008, 14:12:29: [0x8300fcca][L][.\MainFrm.cpp:650] WindowProc - WM_STATE_CHANGED exit (0 → 0x2)

09/26/2008, 14:12:29: [0x8300fcca][L][.\MainDlg.cpp:472] RefreshData - enter

09/26/2008, 14:12:29: [0x8300fcca][L][.\connectivity.cpp:1065] LoadResourceDLL - returning = 0x8277df14

09/26/2008, 14:12:29: [0x8300fcca][L][.\connectivity.cpp:1065] LoadResourceDLL - returning = 0x8277df14

09/26/2008, 14:12:29: [0x8300fcca][L][.\connectivity.cpp:1065] LoadResourceDLL - returning = 0x8277df14

09/26/2008, 14:12:29: [0x8300fcca][L][.\MainDlg.cpp:535] RefreshData - WM_STATE_CHANGED(STATE_ERROR)

Has anyone seen this before?

2

Subject: Here is some more Information

This is all that I am seeing but even though it has these errors it still is processing all of the mail and calendar fine.

10/01/2008, 11:11:14: [0x22c43df2][L][.\SmlLog.c:246] CEDBMan::OpenDB - CeOpenDatabaseEx failed

10/01/2008, 11:11:14: [0x22c43df2][H][.\SmlLog.c:238] CEDBMan::AddOidToIgnore - OpenDB failed - let’s try to create10/01/2008, 11:11:14: [0x22c43df2][L][…\src\CEEmail.cpp:749] CEEmail::UpdateBrokerStatus - Error - The OpenEntry API failed

Then at the end of the sync I see this:

10/01/2008, 11:11:27: [0x22c43df2][L][.\SmlLog.c:246] CEDBMan::DeleteDB - entering

10/01/2008, 11:11:27: [0x22c43df2][L][.\SmlLog.c:246] CEDBMan::DeleteDB - It appears that the DB does not exist

10/01/2008, 11:11:27: [0x22c43df2][H][.\SmlLog.c:238] Dumping the Emails_Ignore_Table DB

10/01/2008, 11:11:27: [0x22c43df2][H][…\src\CEDataType.cpp:312] CEDataType::ProcessIgnores - 26 entries in the ignore table

10/01/2008, 11:11:28: [0x62b6362a][L][.\connectivity.cpp:1065] LoadResourceDLL - returning = 0x82cf3e04

10/01/2008, 11:11:28: [0x62b6362a][H][.\StatusStrings.cpp:192] LoadString(561) loaded ‘Error (%d): %s’

10/01/2008, 11:11:28: [0x62b6362a][L][.\connectivity.cpp:1065] LoadResourceDLL - returning = 0x82cf3e04

10/01/2008, 11:11:28: [0x62b6362a][H][.\StatusStrings.cpp:192] LoadString(172) loaded ‘Connection error.’

10/01/2008, 11:11:28: [0x62b6362a][L][.\connectivity.cpp:1065] LoadResourceDLL - returning = 0x82cf3e04

10/01/2008, 11:11:28: [0x62b6362a][H][.\StatusStrings.cpp:192] LoadString(564) loaded ‘Device is up-to-date as of today at %s.’

10/01/2008, 11:11:28: [0x62b6362a][H][.\StatusStrings.cpp:319] GetStatusMessage returning Error (8): Connection error. Device is up-to-date as of today at 11:11 AM.

3

Subject: Need more information for Traveler Error(8)

The trace you pasted in your post is the status screen updating to say there was an error. It does not include the part of the trace that is the error itself.You might also want to change the tracing to HIGH (if it’s not already set for that) to make sure you get all the trace related to the error.