Traveler, email not delivered when sent from the device

I have a user, who is currently away from the office. Traveler syncs mail to his device. However when he sends a message, the message does not get delivered.

The message shows up in his Sent Folder on the server but the user does not received the message, even if he sends it to himself.

Also, there is no messages on the console when the message should be going.

On the device the Outbox is empty.

UPDATE

I have the same issue. I thought I send an email since applying 9.0.0.1, but I cannot send mail either.

Any help is appreciated

Subject: Downgraded client on Android device, still not able to send mail

I have downgraded the device to 9.0.0.0 201303041537 and still have the issue. Must be on the server side.

I am running this on SLES and tried to uninstall traveler, but it is not letting me uninstall, giving an erro about the UI, even if I choose -i console

We only have android devices, so I am not sure if an iPhone would work or not.

Everyone in the company is impacted.

Thoughts?

Subject: Same issue here

We had to downgrade server side Traveler to 9.0.0.0 IF1 and it is OK now. No matter on android traveler app version

Subject: Thanks for the solution …

Thanks for this parameter :Mail_Enable_Mailbox_Compatibility=1

This solves also my issues with the Aopple devices and runing 2 mailboxes wirth Domino 9 and Traveler IF01…

Cheers,

Holger

Subject: Same issue as OP

Seeing the same thing of late w/ 9.0.0.1 for a user regardless of which device he uses…iPhone/iPad (ActiveSync) or Android (native client). All show the same behavior as the OP.

Although I am using an HA setup w/ MS SQL backend, there’s only one box running Traveler connected to the database.

IBM Notes Traveler 9.0.0.1 Build 201307181414 running on IBM Domino server Release 9.0 HF441|July 23, 2013 on a Windows/64 (2 Processors) platform using database schema 9.0.0.1.20130514

Subject: Did anyone tried this…

Hi.

I filed a PMR on this issue. I was advised to try this parameter from this old technote about 3rd party applications…

Did any other tried this…?

http://www-01.ibm.com/support/docview.wss?uid=swg21308161 http://www-01.ibm.com/support/docview.wss?uid=swg21308161

http://www-01.ibm.com/support/docview.wss?uid=swg21197976 http://www-01.ibm.com/support/docview.wss?uid=swg21197976

Subject: Notes.ini resolved the issue

As a poster later down mentioned, there is a notes.ini that fixes the issue. For some reason the fix pack decided to use mail.box to dump the messages from the mobile device. We have multiple mailboxes on the server running traveler, so mail.box is not monitored by the router.

Here is the setting

Mail_Enable_Mailbox_Compatibility=1

This resolved out issue, as well as sent all of the messages in the mail.box. I would take a look at the contents of mail.box, before adding the ini parameter.

Walt

Subject: Reverting to 9.0.0.0 got messages moving again.

Updates have been going to smoothly on traveler since it came out, I just assumed it would work. Guess I will wait a little bit next time.

Reverting worked on my device, waiting to hear back from my other users

Walt