Hi, for one user, we’re getting a failed initial sync. The Windows phone says…
Blah error
Not Updated
traveler.blah.com required that certain security policies be enforced. Try synchronising again to apply the policies. If you keep seeing this message contact a support person or your service provider.
Last tried xx minutes ago
Error code: 85010013
This is quite frustrating, as it is just for this user, and we don’t have ANY security policies enforced. At all. Probably not a good thing. But there it is. We get the same error on a different windows phone (the IT test phone) as well, so it’s not that phone.
His device record in the LotusTraveler.nsf says it all …
Device Security Security Policy Compliance No policy Access Allow Wipe Options None Wipe Status Action Date SMS Email Address Device Access Approval Status Not Required Approval Action Date Security Policy Compliance Details Compliance Status Device Password: Disabled No policy
It’s all good, and should work. But it doesn’t. Can anybody give me some advice as to how to proceed?
Regards
Tim