Our users have their internal colleagues available in multiple address books – Domino Directory, a CRM database in Directory Assistance, and in their own Contacts/PAB. When addressing e-mail to these folks, either directly or as members of a group, we frequently get an ambiguous names dialogue. The address may show variously as, for example, David N Schaffer/SchafferAssoc, David N Schaffer/SchafferAssoc@SchafferAssoc or david.n.schaffer@ourinternetdomain.com, but these are all the same person and point to the same mail database.
Is there anything we can do to help Notes resolve these for us? It can be very annoying with a large group.