After switching the mail template to DWA7 and accessing mail using the Notes client, the option Preferences under Tools has disappeared. It’s still there if we’re in the calendar, but not in mail. In fact, if you are replying to a memo, you can select Tools, Insert Signature, but it does nothing (the normal dialog box does not appear). When creating a new memo, I can insert the signature.
Any theories? Is DWA7 just buggy?
Sorry to keep posting this, but I decided to try one more time before I call IBM.