The wrong message is deleted

Has anyone seen a problem where the wrong message gets deleted when a user tries to delete a message? It seems to usually happen first thing in the morning when he starts using Notes. He was on client 6.0.2 CF2 and I have tried upgrading him to client version 6.5. I have been able to watch it happen. He selects a message that he wants to delete and when he tries to delete it, the newest read message is deleted instead. This is very disturbing because that message could have been important.

I have searched all over the forum and the Lotus Notes support site and have not been able to find any similar issues. If anyone can shed any light on this or has a solution, I would greatly appreciate it. Thank you.

Subject: Just to clarify…

Is he deleting the document by pressing the Delete key on the keyboard, or using some action button (which could contain faulty code)?

Subject: RE: Just to clarify…

Very good question Morten!