The workspace page cannot be used for database icon

Dear all,

I am facing problem after login in to notes client, the error message is “The workspace page cannot be used for database icons”.

The notes client was freshly installed and I had also installed the Fix pack 1, 2 and 3.

The platform is Windows Vista 64 bits.

I found that it only happened with 64 bits windows because I have tried installed on Windows Vista 32 bits, this problem does not exist.

Please advise, thank you.

Subject: Same error no solution

I’m also getting the same error on 8.5.2 and can’t find any solutions?

Any ideas?

Subject: (possible) solution

I just ran into this issue recently and blogged about it, I was able to fix the issue:

Subject: Readme says only Vista 32-bit is supported

Notes 8.5 Readme says only Vista 32-bit is supported: http://www-01.ibm.com/support/docview.wss?uid=swg27016205#Operating%20System_R

However both Windows 7 32-bit and 64-bit are supported: http://www-01.ibm.com/support/docview.wss?rs=899&uid=swg21385293

Subject: Not that simple

I can’t speak for the OP, but I’ve been getting this message for months, since the start of the year. The only way for me to access my client is to install 8.5.0. 8.5.1 alone or with any of the Fix Packs gives the error and refuses to start, on any OS, either 32-bit or 64-bit. There is something else going on. I’d really like to figure out how to fix it. I’m to the point that I may need to create a new account, which will be really annoying, but nothing else seems to work.