Temporay forwarding and Recent contacts frustration

HCL Domino Domino Forum
1

Dear all,

The problem occurs when the administrator get’s a request to temporarily forward person As all incoming e-mails to person B.

Scenario:

The admin opens the person document of person A in the domino directory and enters a forwarding address of person B in the forwarding field.

What happens during the period e-mails is forwarded:

All internal persons e-mailing or is in the same send list as person A gets a recent contacts entry in their personal address book containing person A’s name but with person B’s e-mail address.

Problem:

Now when the forwarding is removed in the directory all e-mails from persons who somehow was in contact with person A will still be sent to person B! Even if the address looks good in their to: filed.

Questions:

  1. How does the admin avoid this?

  2. Why??? does the notes client default turn to recent contacts (witch contains 50% scrap) prior turning to the Domino Directory witch is 100% correct??

  3. Is there any way to make sure that e-mails is really sent to the correct person? Turning off the use of recent contacts won’t do it. The damage is already done.

  4. If recent contacts is cleaned from incorrect entries in 1000 local names.nsf databases of 1001 that last incorrect recent contact could be spread again to the entire group in a split of a second.

  5. What would happen if a user deliberately plant a address in a big send list with the name of someone else within the company and a external (anonymous) e-mail address to collect company info.

(I hope i’m dead wrong here,… i don’t want to test it but i sure looks like a possibility)

Please tell me that there is a solution for this besides sending a e-mail to all users with a button to please delete all their recent contacts. (that’s not good enough when we are talking about thousands of internal users)

At the moment I’m not sure who gets what e-mail and that is a extremely bad situation.

2

Subject: forwarded to development

tr

3

Subject: Thank you! Hope there is a a quick solution…

Hope there is a a quick solution to our current situation. Like changing the priority on address look-up putting Recent contacts third after the Domino directory and Contacts and not no1.

Optional: add a script to the mail template that deletes all internet addreses in Recent contacts of the local names.nsf that is also found in the Domino directory.

All help is much appreciated.

Thank you!

4

Subject: Temporary solution!

You can populate the DPABRemoveRule notes.ini variable to exclude specific domains or words from being added to Recent Contacts. Filter a single word

To filter a single word (for example, a company domain), add the word to the DPABRemoveRule= variable. For example, to exclude addresses @mouse.com or @mouse.org, you would set…

DPABRemoveRule=mouse

Filter multiple words:

To exclude multiple addresses, simply add the domain names separated by commas. For example:

DPABRemoveRule=mouse, cat, tiger

Note: In addition to the DPABRemoveRule list, you can also set DPABRemoveRuleSetting=1 so that addresses containing sub-strings =exchange and /exchange will also be filtered without being explicitly added to the list.

Also in 8.5.1 FP4 an enhancement request from: SPR: YGAO7QQHPD will be added where DPABRemoveRule ini setting will be able to prevent and automatically delete any recent contacts that were already added that were out of date.

For more detailed information on this topic, see the Wiki article titled “IBM Lotus Notes 8 Recent Contacts and Type-ahead features: FAQs and more”