Synchronize Contacts causing duplicate contacts?

Any reason why Synchronize Contacts is causing duplicate person docs to exist in a users iNotesContacts hidden view, PAB and blackberry ?

Also, deleting all contacts from iNotesContacts view on users mail file deletes all contacts in users PAB after starting Synchronize Contacts. I would think that iNotesContacts is subordinate to the PAB.

Subject: Better Contacts Synchronization Utility

Hi Rick,

If you’d like a better Contacts Synchronization utility we have a free one you can download from our website. It’s better than the standard Lotus Notes / iNotes synchronization feature.

The features include:

  • Duplicate contacts merging & cleanup.

  • Synchronization of multiple address books / mailfiles.

  • Rollback feature - you can rollback your contacts lists to a specific point in time.

  • Restore one or more contacts if accidentally deleted.

  • Scheduled synchronization.

  • Full help information.

  • Debugging.

  • Perform a delta-synch or perform a full resynch.

  • Full logging of synchronizations.

This utility is completely free and can be downloaded from our website at:

Regards,

Alex

Subject: How it works …

Thanks. Can you post how this works re: “Duplicate contacts are appropriately handled.”

Subject: Duplicate handling

Our code performs a number of different checks to determine if duplicates exist. This is based on a combination of email address, contact name.

Alex