We have implemented DAOS on Domino 8.5.1 FP2 HF34 on Windows 2003 Server SE and are attempting to back it up with Symantec BackupExec 2010 Agent for Domino. It fails with Final error: 0xE0009A91 - Backup Exec cannot determine the NLO files that one or more Lotus Domino databases refer to. On the Lotus Domino server, resync the DAOS catalog and then try the operation again. This is known by Symantec http://seer.entsupport.symantec.com/docs/329499.htm.
We’ve rebuilt the DAOS catalog by deleting DAOSCAT.NSF and DAOS.CFG and restarting the server and we’ve extended the backup agent time out but still the backup job fails. The DAOS console commands indicate everything is in sync on the Domino side.
Trying to get sense out of Symantec Tech Support is problematic.
Anyone else having the same config issue?
Subject: DAOS Backup with Symantec BE 2010 Domino Agent
Eventually got an answer from Symantec engineering team. The current release of the Symantec BE 2010 Domino Agent doesn’t work with a UNC path to the remote NLO storage location!!!
So for anyone with Domino 8.5.1 set up as a Windows service, wanting to implement DAOS and wanting to use this backup product in it’s current state of development, you will have to configure the Domino server Windows service to start manually and set your DAOS/NLO path to a mapped network drive e.g. Z:\DAOS.
Subject: Backup Exec cannot determine the NLO
Yes.I am having the same problem.
Domino 8.5.1 FP2 HF34 on Windows 2008R2 64
All the new Backup Exec fixpacks.
Tryed all the trix in the big book.
Final error: 0xe0009a91 - Backup Exec cannot determine the NLO files that one or more Lotus Domino databases refer to. On the Lotus Domino server, resync the DAOS catalog and then try the operation again.
Regards
Páll Sveinsson
Subject: Symantec BackupExec 2010 Domino Agent
If you were thinking of installing the Domino Agent from Symantec BE 2010 because it claims to back up DAOS, read this first and consider if you really want to write all the NLO files to your local drive. Then try and find an alternative backup product that does backup and restore DAOS NLO files that are stored on mapped drives or a remote NAS.
Subject: DAOS on UNC path support available in Symantec Backup Exec 2012
Backup and restore of DAOS on UNC path is available starting from Backup Exec 2012.