Carl,
we have done some more testing, the exact issue here is
user create a request, selects the approver and hits submit button.
The email will be sent to approver cc’ing to the user who created it.
if the user chooses a particular user then the email sent doesn’t shows the TO field in the email.
For other users it works fine.
we tried to save the email before it sends in the saved document it shows fine. But after sending if we look at the email received by the requestor the TO field shows is blank.
call maildoc.save(true,false) 'code to save before we send.
Call maildoc.Send(False) 'code we send the email