Strange problem with @MailSend and [IncludeDoclink]

Hi all,

since a few days we have a strange behaviour in an application.

On a “Save&Close” - action in a form we have a @Command([FileSave]) first, then an @MailSend with an [IncludeDoclink].

The database has a default view that contains the saved document. All users have access to this view.

We have no private views.

Nonetheless sometimes the mails are being sent correctly, including the doclink, but sometimes no mail is going out and the user gets no errormessage at all.

Simply removing the [IncludeDoclink] seems to help, but this is not very comfortable.

We can´t find any context between good and bad mails…

Any ideas where to look?

TIA,

Thorsten Engmann

Subject: Intermittent Problem with @MailSend

We are experiencing the same problem. We have a form with a @Command([FileSave]) and @MailSend (with parameters) that was working fine last week. Now we are experiencing intermittent problems with the @MailSend not sending the messages. We tried your suggestion about taking out the [IncludeDocLink] and it started working. Add the [IncludeDocLink] back in and it stopped sending. Anyone find a solution to this. We did just upgrade the server from 7.X to 8.0.2 FP1 this weekend.

Subject: Found the Problem

Make sure you have a Default View selected. Works fine now!

Subject: escape or wrong email?

If this @mailsend is under the “save & close”, what is to stop people from hitting “Esc” to close the document? This would not trigger the mailsend.

Also, check the name in the “SendTo” field. Perhaps it is being delivered somewhere other than where you think it is?

Subject: logging…

Hi Maria,

thanks for your reply.

You´re completely right, but in this action I´m also logging into a field that the user really has pushed this button.

And I am also logging the intended recipients of the mail - and they are always completely correct…

Regards,

Thorsten