I have 800 users that are waiting to get upgraded to R6.5 but due to the following issue during testing we have put the upgrade on hold.
We upgraded the client to R6.5 and then upgraded the design of the mail file. When we opened the now upgraded mail file, all the messages that were in the INBOX are gone. They do exist in the All Documents view, but the users are upset that they lost them from their INBOX.
Has anyone had this happen to them and if so, what did you do to fix it?