Solved: ISpy Mail probe error: database doesn't exist

I was was running into a problem where the mail probe wouldn’t start up properly.

10/16/2007 03:07:57 AM RunJava: Started lotus/notes/addins/ispy/ISpy Java task.

10/16/2007 03:08:04 AM ISpy: Initialization complete.

10/16/2007 03:08:04 AM ISpy: An error occurred creating ISpy’s mail file.: File does not exist

10/16/2007 03:08:04 AM ISpy: Mail Poller shutting down due to a fatal error.

Two factors are at play here:

  1. I have events setup so that each server sends a mail probe to themselves.

  2. I have events,stats,collect,runjava ISpy tasks set to start on all servers.

  3. we use a custom mail template and some of our servers didn’t have the default mail template on the server.

I noticed when comparing the domain catalog which lists all of the databases in the domain, with the mail-in databases view of the name and address book which lists all of the ISpy mail-in databases, that some servers did not have the ISpy mail-in database.

I saw the error above, and was confused.

I looked at the design template on an existing one and found that it was using the default mail template.

I copied that to all of the servers that didn’t have it and the problem went away.

:slight_smile: