Soft deletion - problem

hi all

We have an interessting issue using soft deletions.

One of our user has soft deletion activated with 7000 hours expire time.

But each Friday, all the Mails in the Trash Folder would be erased.

We now have do the following task on teh Server Console:

load compact -c mail/user.nsf

load fixup -F mail/user.nsf

load updall -R mail/user.nsf

we hope that this issue is finished… But if someone of you has further hints or tips, please be welcome to share it… :slight_smile:

thanks

Florian

Subject: soft deletion - problem

Hi Florian,

Does your “solution” work? Or do you have any other information on this issue?

Jeroen

Subject: RE: soft deletion - problem

Hi Jeroen

No sorry.

I don’t have any new information about this thread… I’m searching for new hints too.

thank you.

Subject: RE: soft deletion - problem

Hi,

Have you been able to find a solution on this?

//Kjeld

Subject: soft deletion - opportunity!

Encourage this user (and others like them) to create a separate folder called My Trash. Let real trash be deleted regularly, and the documents they want to keep 7000 hours or more in this separate folder. If they don’t want the documents to go away, why trash it in the first place? Trash is trash.

We’ve educated our customers that want to do things that way, and it sure beats recoding for the exceptions.

Subject: soft deletion - problem

I have a user with the same problem. The template is the 6.5.2 version iNotes6.ntf.