SMTP returned a permanent error

HCL Domino Domino Forum
1

Hi

I am going nuts here. Everytime we try to send a mail, the following is displayed on the console:

10.03.2008 14:41:50 Router: Failed to connect to SMTP host 123.456.789.123 because 221 mail.company.com SMTP Service closing transmission channel

10.03.2008 14:42:08 Router: No messages transferred to 123.456.789.123 (host 123.456.789.123) via SMTP: SMTP Protocol Returned a Permanent Error

10.03.2008 14:42:13 Router: Failed to connect to SMTP host 123.456.789.123 because 221 mail.company.com SMTP Service closing transmission channel

What does the “221” mean? Other servers are able to send mail through 123.456.789.123 (which is in the dmz). I know there have been a change of firewall lately, but the server is able to see the dmz server on 25 and 1352

Please help!

2

Subject: SMTP returned a permanent error

Helo Ola,“221” means just: closing transmission channel

To find the reason for, you can

1st. try a telnetsession

2nd. set smtp-debug in you notes.ini

SMTPClientDebug=1

SMTPDebug=4

DEBUG_OUTFILE=c:\smtpbug.txt

For telnet see:

http://www-10.lotus.com/ldd/nd6forum.nsf/55c38d716d632d9b8525689b005ba1c0/e061500da7c62454852571db004a3bf5?OpenDocument

TtH

Heinz

3

Subject: SMTP returned a permanent error

Hi,

Check that your server is allowed to Relay Mail via the SMTP server.

Also check your servers Router/SMTP configuration to find out how your mail routing is set.

HTH

Sahin