I have problem sending internet mail with Notes 6.5.4 and Notes 7.02; the error returned by the ISP server is the following : smtp protocol returned a permanent error.The same operation with the same Account document configuration with Notes 8.01 works fine.
What can I do for my customers that currently use Notes 6 or 7.
The problem is probably due to the CommandAUTH operation that is not accepted by the ISP server and cause a Disconnect operation.
Any suggestions will be appreciated
Subject: smtp protocol returned a permanent error
Add this line to your Domino Server Notes.INI:
SMTPClientDebug=1
Restart the Router and send a couple of messages. You will see that the Notes Log will be giving you much better results concerning SMTP traffic which ought to help with the troubleshooting.
HTH.
Gregg
Subject: RE: smtp protocol returned a permanent error
I’am sending Internet mail directly from Notes Client without a Domino server.
Subject: RE: smtp protocol returned a permanent error
Use SMTPClientDebug=1 in your Notes.INI. This TechNote explains how to set it up and use it:
http://www-1.ibm.com/support/docview.wss?uid=swg21096835
HTH.
Gregg