Smtp and mime, outbound smtp headers and rfc822

The new server 8.5 have a problem with mime conversion for outbound smtp mails, always send smtp headers with the same code.

I have 2 servers both with the same mail configuration (one document for all servers) domino 8.5 and 8.0.2

when we send an email outside with smtp:

  • domino 8.0.2 uses the configuration and send smtp headers (like to, from, etc…) with ISO-8859-1 + quote printable.

  • domino 8.5 DONT USE CONFIGURATION ALWAYS SEND HEADERS WITH WINDOWS-1252.

Samples 8.5:

To: =?windows-1252?Q?=22juan_s=E1nchez_castillo=22_=3Cxx=2Exx=2E?=

=?windows-1252?Q?xx=40gmail=2Ecom=3E?=

Sample 8.0.2:

To: “=?ISO-8859-1?Q?juan_s=E1nchez_castillo?=” xx.xx.xx@gmail.com

I think this is the cause of an error that someone mentions in a post about using CN phrase with rf822

Anyone knows solution or is a fix available?

Subject: Already known problem, but not fixed!

I justed opened a PMR to the topic:

It is a known problem to IBM since April!

SPR # TPON7RBDY4

Description:With disclaimers and RFC822 phrase enabled on server, the non-ASCII friendly name and internet address are encoded

workaround:

  1. Disable disclaimers on the server and enable client to add disclaimers.

  2. Change RFC822 phrase handling to “do not add phrase”.

In our enviroment workaround 1 is no way to go, because the Notes client renders our disclaimer not as designed.

Workaround 2 is a shame for Domino claiming to be an international messaging solution.

And by the way: There will be no fix of the problem with 8.5.1, too…

Maybe enough people will raise their hands, so that IBM will recognize life outside US…

Subject: solution!

I don’t know why IBM is playing hide and seek with the fix, but if you are in the same situation:Open a PMR and just ask for hotfix 85FP1HF256.

Subject: Thanks for the info + temp solution

Many thanks for the info.

Those who are in the same situation: while waiting to install this hotfix, you can have your Domino server strip all RFC 822 phrases (in both sender and all destination addresses) from all outbound smtp mail.

Open the server configuration document(s), make sure “Basics/International MIME Settings for this document” is checked, then go to “MIME - Advanced - Advanced Outbound Message Options” tab and set the “RFC822 phrase handling” parameter to “Remove phrase”. C.F. admin help, “Setting advanced outbound MIME options”. All addresses will then contain the 821 joe.bloggs@acme.com address only.

No service restart necessary after this change in my experience.

I have not observed any problems with inbound mail.

Subject: same problem here

We just upgraded from 8.0.2 to 8.5FP1 and since then all users with special characters in their name complain about irritated receivers.

The address format in the header looks like this:

From: =?windows-1252?Q?=22Andreas_H=FCbner=22_=3Candreas=2Ehuebner=40gbw-gruppe?=

=?windows-1252?Q?=2Ede=3E?=

Before the coding schema was:

From: “=?ISO-8859-1?Q?Andreas_H=FCbner?=” Andreas.Huebner@gbw-gruppe.de

MIME-Version: 1.0

Subject: just an idea…

Maybe the problem results from using Notes 8.0.2 with Domino 8.5?