Smartupgrade "challenging" at the least

I was/am used to looking through the old “upgrade.log” file to determine what was going wrong with an incremental install, but with this MSI / SmartUpgrade paradigm, I’m at a loss as to what is going wrong. I can get SmartUpgrade to launch at the client, but after in InstallShield session and a couple of dialog windows, nothing is upgraded or happens. Here’s an excerpt from the LotusInstall.log file I found in “my documents”:

1364:B34 UpgradeUtils/StartAutoLog: ----AutoLog started----

1364:B34 UpgradeUtils/StartAutoLog: 2/16/2003 19:24:22

1364:B34 UpgradeUtils/StartAutoLog: The autolog path is C:\Documents and Settings\Dad.SCREAMER\My Documents\LotusInstall.log

1364:B34 UpgradeUtils/StartAutoLog: Install Status is Not Installed

1364:B34 UpgradeUtils/StartAutoLog: Exiting

1364:B34 UpgradeUtils/SetInstallType: Entered

1364:B34 GetProperty Success: UpgradeUtils/SetInstallType (Line 2644) got ‘AllClients’ for ‘ISReleaseFlags’ from MSI

1364:B34 SetProperty Success: UpgradeUtils/SetInstallType (Line 2656) set ‘INSTALLTYPE’ to ‘AllClients’ in MSI

1364:B34 SetProperty Success: UpgradeUtils/SetInstallType (Line 2657) set ‘INSTALLTYPE’ to ‘AllClients’ in registry

1364:B34 GetProperty Success: UpgradeUtils/SetInstallType (Line 2667) got ‘AllClients’ for ‘INSTALLTYPE’ from MSI

1364:B34 GetProperty Success: UpgradeUtils/SetInstallType (Line 2671) got ‘AllClients’ for ‘INSTALLTYPE’ from registry

1364:B34 UpgradeUtils/SetInstallType: Exiting

1364:B34 UpgradeUtils/SetPathsFromRegistry: Program path query returned C:\Program Files\Lotus\Notes\

1364:B34 SUCCESS:: UpgradeUtils/SetPathsFromRegistry (Line 2740): Call 'DataPath query for base key returned ’ for 'C:\Program Files\Lotus\Notes\data' succeeded

1364:B34 SUCCESS:: UpgradeUtils/SetPathsFromRegistry (Line 2746): Call 'MultiUser query for base key returned ’ for ‘0’ succeeded

1364:B34 SetProperty Success: UpgradeUtils/SetPathsFromRegistry (Line 2836) set ‘INSTALLDIR’ to 'C:\Program Files\Lotus\Notes' in MSI

1364:B34 SetProperty Success: UpgradeUtils/SetPathsFromRegistry (Line 2837) set ‘PROGDIR’ to 'C:\Program Files\Lotus\Notes' in MSI

1364:B34 SetProperty Success: UpgradeUtils/SetPathsFromRegistry (Line 2838) set ‘DATADIR’ to 'C:\Program Files\Lotus\Notes\data' in MSI

1364:B34 UpgradeUtils/uiInitialize: Previous installation detected.

1364:B34 SetProperty Success: UpgradeUtils/uiInitialize (Line 1097) set ‘PREVIOUSINSTALLDETECTED’ to ‘Yes’ in MSI

1364:B34 GetProperty Success: UpgradeUtils/uiInitialize (Line 1102) got ‘’ for ‘MULTIUSER’ from MSI

1364:B34 UpgradeUtils/IsInstallFromAdminImage: Entered

1364:B34 GetProperty Success: UpgradeUtils/IsInstallFromAdminImage (Line 2236) got ‘’ for ‘ADMIN_IMAGE’ from MSI

1364:B34 UpgradeUtils/IsInstallFromAdminImage: This install is NOT from an Admin image

1364:B34 UpgradeUtils/IsInstallFromAdminImage: Exiting

1364:B34 GetProperty Success: UpgradeUtils/uiInitialize (Line 1127) got ‘’ for ‘SHAREDINSTALL’ from MSI

Thanks for any help anyone could shed.

Subject: Smartupgrade “challenging” at the least

for win9x clts have a text at least one ascii char in the “admin note” kit field

my users are not prompted…booooooooohhhhh