I have configured smart upgrade for my windows based client. I have also created an explicit policy document for smartupgrade with client settings I want applied to the clients. I have assigned individual users to the various packages, however, I have some clients reporting that they are getting the upgrade notifications even though they are neither assigned the policy nor are they members of the authorized users of the smartupgrade packages. Some are XP others are Vista, I have reports of about 6 users out of 7000+ receiving the notification. I have only assigned about 6 folks to the install packages for testing so far. Any ideas?
Subject: Most likely a conifugration issue
From the desktop of one of the users you do not believe should be getting the notification…
Open datadirectory\IBM_TECHNICAL_SUPPORT\SmartUpgrade*.log and see what server and smart upgrade database they are using… With the Notes Client, open the Smart Upgrade database directly and view the Smart Upgrade kits… If they can view the kits, they they do have access and you need to review the Allowed Users field for each kit and determine why they are allowed access… This is a Readers Field and if the users are not in the Allowed Users field they should not even be seeing the kit…
Feel free to send me the Smart Upgrade Log files if you can’t find the Server Name and Smart Upgrade Database name and I’ll point the out.