SmartupDate doesn't prompt!?!

Hi, We have a nice smartupdate kit that works manually if you click on file/…/smartupdate. But unfortunately nothing happen when the user launch lotus notes. We are on 6.5 and i don’t understand. Help and ideas welcome.

TIA

Bern’

Subject: Re: Smartupgrade

Hey there,

A bit more information could be usefull.

How is the smartupgrade configurated? Can you give the exact configuration of the kit?

Thanks.

Marco Janssen

Subject: here we go

Thanks for the post, the situation is this one : Domino server 8.01 in cluster

Lotus notes client : 6.5

New Notes client 8.01 basic edition

Install Shield Tuner last version used to create the kit

I also use the Lotus runase

The user are included in a Notes policy

As i told before, everything is fine when we use the file/…/smartupgrade only.

If someone has an idea where to look for…

Thanks in advance

Bern’