Smart Upgrade Error 1311

Using Smart Upgrade to upgrade from 6.5.4 to 8.0.2. NOTE: Works fine for 8.0.1. Smart Upgrade.

During installation, after Notes closes and it spins for about 5 minutes, I get the error:

Error 1311.Source file not found:

C:\Windows\Installer\Data1.cab. Verify that the file exists and that you can access it.

Have rebooted and also ran the installation manually and it worked just fine… only fails through Smart Upgrade. I did check C:\Windows and there isn’t an Installer directory (which is probably why it’s erroring out - but why?).

Using the following syntax for the file:

802ClientOnly-standard.exe

With the following arguments:

-s -a /s /v"/qb+! SELECTINSTALLFEATURES=SametimeUI"

Again, same as the 8.0.1 which works perfectly. The Smart Upgrade document is correct.

I’ve proved the download isn’t corrupt (works on manual install) and that a reboot won’t help :slight_smile:

Any thoughts or advice would be appreciated.