Hi,
Can someone help me, we have a user with we rename to another name, after renaming we noticed the opening of their mailbox is slow.
We tried to apply the fix provided by IBM
http://www-1.ibm.com/support/docview.wss?rs=727&uid=swg21115338
but when we do this, the Inbox, Sent, Draft and other icons on that side disappears and opening the mailbox is very slow.
Hope someone can help…
Thanks,
Jermain…
Subject: Slow to open DB after renamed
Did you sign the Database with the new ID as posted in the link?
– Log into the Domino administrator using the renamed user’s ID file. Go to the Files tab and open the mail folder. Select the user’s mail file but do not open it. Under Tools → Action → Database, select Sign. The default is to sign all design documents. Click OK (may take a few minutes).
This should speed up the opening.
I can remember one case where deleting / renaming the bookmark.nsf solved the disappeared Icons on the side.
Peter
Subject: RE: Slow to open DB after renamed
The user’s ID file will work only if the user has manager access to the mail database. Anything less will not work. As an alternative, you can sign the database with the server’s ID. The major negative affect of this is that if the user has an out of office agent enabled, the responses come from the server, not the user.
Essentially, this is a bug in the Notes Client. When the user’s name is changed, the folders the user has contains both the old and the new name as signatures. The client workstation opening the mail on the server cannot process these dual signatures efficiently and as a result the slowness. You will not see this when accessing the local replica. This effect will not last for ever. Once the Honor the Old Name value in the server document expires, the old name falls off and the problem goes away.
Thanks.
Subject: RE: Slow to open DB after renamed
Hi,
The user ID file has a manager access to the mail database. I was able to sign the mail database with the user’s id but the problem is still the same and one more thing I noticed is that the Icon on the column of the Inbox disappears, So I revert back to it’s original signature which we use the server id.
Also, we tried to create a new mailfile for the user, initially it’s okay but when he creates the folder he starts to experience again the slowdown.
One person suggest to delete the user in the domino directory and enroll again, do you guys think this might help?
Thanks,
Jermain…
Subject: RE: Slow to open DB after renamed
Yup… I used the id with the new name. Also I do not think that the bookmark is the one has a problem, since, If I sign the mail db with the server Id, I was able to view the Icon of Inbox column.
I only get the icon problem once I sign the maildb with the user’s id.
Thanks…
Subject: Slow to open DB after renamed
I had same problem with my user and myself after changed the name.
In the first day, I opened my mail file and another generic mail file very slow, more than five minutes. From second day, open my mail file is ok, open another generic mail file, still very slow as first day. But I found another interesting issue at send mail: when you select Send button, is normal, no delay. when you select Send and File… button, need waiting for five minutes to display the folder structure, in the mean time the Windows Local Area Connection Status display busy for send and Received.
For the 22nd day morning, I open the generic mail file, not any delay, its brand new.
So now, you should get the answer: Don’t worry about that, just take the time, after 21 days, everything will be fine.
By the way, in 1999, I did upgrade Domino server from V4.5 to V5.0, similiar issus: everyday I must re-boot Domino server three or more times, otherwise the server memory eaten by Domino from 128 MB to 512 MB. After 21 days, …
Subject: RE: Slow to open DB after renamed
No it’s not 21 days, you should see the movie “23” 
Subject: Slow to open DB after renamed
The slowness comes if you have merged the new name into his old notes.id. Domino does something really wierd with renamed ID’s, also in Designer the user will see that all design elements signed by him are now signed with the new ID, and with the current date/time, although he hasn’t touched them. For other users the designs look still OK, signed with the old ID, so Domino shows the new signature on-the-fly for the renamed user, which also slows the opening of databases a lot. Databases which open normally in 1 second, can take 5 minutes or longer to open.
If you instead delete his old ID and create a completely new one, then there will be no slowness. However, he won’t be able to read his old encrypted mails and documents anymore, but that should be OK if he hasn’t many of those.
I think I’ve heard something that this slowness bug when renaming users was fixed in a newer Domino version, and there was also some workaround other than creating a new ID, but I’m not sure what it was, perhaps merging his new public key into the server’s Person doc of this user.
Subject: Slow to open DB after renamed
The bookmark bar is actually kind of wierd. When you rename users, the bookmark bar disappears. I’ve seen this many times. In my job as a consultant, we simply had to add the following code into a button and send it to the users. Essentially all it does is looks at the ACL of the local bookmarks.nsf and add’s the user’s new name to the ACL. Then save it. Shut down your Notes Client and restart the client. The bookmark bar is back fully intact.
Dim s As New NotesSession
Dim user As String
Dim db As NotesDatabase
Dim acl As NotesACL, aclentry As NotesACLEntry
Set db = s.GetDatabase( "", "bookmark.nsf" )
user = s.UserName
Set acl = db.ACL
Set aclentry = acl.GetEntry(user)
If aclentry Is Nothing Then
Call db.GrantAccess(user,6)
Print "Manager Access granted to <" & user & "> to Bookmarks file."
'Msgbox "New Name added to Bookmarks DB Access control list"
Else
Print "User <" & user & "> found in Bookmarks file ACL."
Call db.GrantAccess(user,6)
Print "ACL updated for user <" & user & "> to Bookmarks file to Manager Access"
'Msgbox "New Name updated to Bookmark DB Access Control List"
End If
Msgbox "Your buttons will be fixed when you close Lotus Notes. Click OK, then close Lotus Notes. When you restart Notes, your buttons will reappear."