Single Logon - System Freeze

In addition to the single logon function being unstable / just does not work we are experiencing cases, where the Windows logon freezes after typing in username and password. The only solution to recover from this situation is a restart.

Anybody else experiencing this problem? Any help would be appreciated.

Thanks,

Dieter

Subject: Single Logon - System Freeze

In addition to the single logon function being unstable / just does not work

Details?

Was this an upgrade from R5 Single Logon? Please verify that the following value does not exist:

in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

GinaDLL=ngina.dll

Subject: RE: Single Logon - System Freeze

David,

We checked one of our upgraded systems and it actually had the key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon GinaDLL=ngina.dll

in the registry. We removed the key and will watch, whether the system will lock up again.

Thanks for your tip.

  • Dieter

Subject: Working ok here…

Hi Dieter.

I’m using Notes 6.0 with Windows XP Pro on a Toshiba laptop with no problems.

Also, have many clients using it with XP Pro and XP Amateur with no issue. Not sure about W2K.

If you’re having problems logging onto Windows (i.e. before Notes has entered the picture), I would start investigating the problem there.

Good luck.

Richard Echeandia

Cool Stuff for Lotus Notes, Inc.

http://www.CoolNotesStuff.com

Subject: Problem only when Single Logon active

Richar,

Thanks for your response. We have one XP system and Single Logon works fine on that XP system. The problems we have are with NT and W2K.

There is no problem at all with login on without Lotus Notes Single Logon being active. The freeze problem only occurs when the Single Logon service is running.

  • Dieter