I’m having a problem where my simple mail agent will run manually, but not on the server. The agent can’t find the server it’s running on. The log file states:
Error connecting to server : No route is known from this host to the destination address.
Again, let me state, that the server is trying to connect to itself. Through the forum I have found that the problem is due to the Ports tab on the server doc, not having the correct host name for resolution. A contributor suggested the following to someone else having the same problem as I:
Do a Preferences/User Preferences/Ports/Trace to itself, that might show what name it is trying to resolve.
Here’s my problem. I’m running this on a Red Hat Linux 9.0 server, so I can’t run the admin client on the server and do the port trace back to itself. Is there anyway I can find out how its resolving its own hostname on the domino server?
This is a real problem because all mailing agents won’t work since it can’t connect to itself.
Any help would be greatly appreciated. Thanks
Subject: Simple Mail agent won’t run on server
Hi,
The option to use admin client is only one of the options.
You can use a prompt in your linux and type :nslookup servername"
If your server is called: Domino/Servers/North/Company, so you just need nslookup domino.
The answer you will get is the way domino will do this.
To fix the problem you should check how your linux is resolving names, file then DNS or the other way round?
Just fix the first one ans the problem will be fixed.
To check it, after fix, do on your console, “trace domino”. The server will try to connect to himself, with message for success or failure.
Don’t forget there should be a gap between your modification and the server refreshes the cache!!!
HTH
Daniel
Subject: RE: Simple Mail agent won’t run on server
Thank you Daniel.
I did a trace on the domino server and found that it wasn’t resolving on the first net address on the port tab of the server doc. I then did a trace on the second entry’s net address and it found the server. I simply moved that address to the first line of the port tab, and the other to the second. I ran a test and the agent worked. Thanks again, I appreciate the help!