Server Tasks not visible after upgrade

We have, I think, quite a simple Domino network here. We have 3 Domino servers, each serving one of our 3 sites. Each one is running on Windows 2000. One of the servers has been running on Domino 6 for a couple of months - this server is the least heavily used. We recently upgraded one of the other servers to 6.01 and ever since, we are unable to view the Server Tasks of the remaining R5 server in the ‘Status’ tab in the Administrator client. All we get is the column headings and a blank white screen. No error message or anything, just no server tasks. I can go into the console and issue the ‘show tasks’ command to verify that tasks are running, but they just do not show up in the Server Tasks view.

This is true when using either the 6.01 Administrator and the 5.08 Administrator. Previous to the upgrade, we were able to view Server tasks quite happily. We can still view Server Tasks on both of the R6 servers it just seems to be the R5 server which is causing the problem.

Now, I have the feeling that there is some security setting or other which is causing this but for the life of me can’t think what it would be, or why upgrading one server to 6 would cause the security settings on a different server to change.

Has anyone come across this and knows what it is likely to be? I would be very grateful for any suggestions you may have.

Many thanks,

Emily Graham.

Subject: Server Tasks not visible after upgrade

First question I have is what version of the Administrative Client are you using when you can not see the R5 server tasks?Second question: is there 2 version of the administrator client on that workstation?

Third question: did you any of the R6 database design (like for the names.nsf or other core adminp databases) replicate to the R5 server?

I just want to get a general feel for how you are set up. Upon these answers I think I could give a suggest (or 2).

Looking forward to your reply.

Subject: RE: Server Tasks not visible after upgrade

Hi Joe,

1 - I have tried using both the 5.08 and 6.01 Administrators to view the R5 server tasks. It doesn’t work in either. I also tried running the administrator client on the R5 server to view it’s own server tasks and that didn’t work either.

2 - Yes, I have 2 versions of the administrator client on my own machine - 5.08 and 6.01. They both worked fine before the upgrade, in that i could view server tasks on all servers with both clients.

3 - Yes, we did not prevent any R6 databases from replicating to the R5 server, including names.nsf.

Thanks for taking the time to post - i look forward to your suggestions.

Emily.

Subject: RE: Server Tasks not visible after upgrade

Emily,

I think the problems is more relative to the individual machine than the server. The server situation is a coincidence. Not to sound like a prone or give a canned response from IBM/Lotus, there are “risks” when more than one of version of the Lotus Notes clients are on the same workstation. When version 4x and version 5x were on the same workstation there were periodic “red screen of death”. I am suspecting something similiar in this case, just not as bad as a “red screen of death”. I would be curious if you were able to uninstall the clients from your workstation and try to use the 5.0.8 admin client would things be back to normal.

I have always recommend to keep the lotus notes client quite separate on a workstation and not to mix or match because there is always added risk. I use a virtual machine program called VMware (www.vmware.com) because it allows your workstation to be experimentative without trashing your main workstation or having to increase your cost with an additional computer.

I have to set up a machine to test this further, but I did run into your problem the first time I tried to run either administrative client on a workstation which had both installed. I am hoping to find a way to resolve this problems.

Sorry I don’t have the solution yet, but remember that my email is included in my profile as well for contacting me.

More to come…

Subject: RE: Server Tasks not visible after upgrade

Morning Joe - I’ve just had a go at viewing Server Tasks using a 5.08 Administrator on a machine where only that version of the client is installed, and still no joy, I’m afraid.

I’ve no doubt that it can cause problems having two versions of the software installed on one machine, but up until now it has seemed like the easiest option while supporting two versions of the software for the users. I will definitely have a look at the VMware software you mentioned now though.

Unfortunately this doesn’t seem to be what is causing the problem in this case.

Any other suggestions you have would be really appreciated, but many, many thanks for all the time you’ve taken to post so far.

Emily.

Subject: RE: Server Tasks not visible after upgrade

I’m sure you’ll all be glad to know that my server tasks reappeared after we upgraded the 5.08 server to 6.01. Still don’t know why it happened, but it’s fixed now so i’m not going to worry about it any more :slight_smile:

Thanks to those of you who gave me suggestions.

Emily.