Server not responding

I have a Domino server located on a VMWARE session. The Nic driver I am using is a AMD PCNet Family PCI Ethernet v.4.38.0.0 and it is dated 10/1/02. Whenever Domino is started it is functioning for 20mins to 1 hour. After that point clients are unable to connect to the server, “Server not responding”. Logging into the VMWARE session show that the server is up but I am unable to stop the Domino service located in Service.msc. The log.nsf file does not indicate any errors being logged; however, the Domino console displays: Thread=[1190:0002-146C]Stack base=0x000FE7E0, Stack size = 6032 bytes

PANIC: LookupHandle: null handle

In order to stop the service I had to kill each process in task manager. I then ran updall -r, fixup - f -j -v -l, and compact -c -i (only one time) to confirm no databases were corrupt. Unfortunately, this did not resolve my problem. There are two other Domino services running in its own VMWare session without problems. Please advice on a fix.

Subject: Server not responding

This is telling you the domino server has crashed. In most cases this required a reboot of th server. However you need to find out what is causing the crash. Check the log to see what the server was doing last before the crash. In most cases its an corrupt database or an agent in a database causing this. Turn on verbose logging on amgr to check if an agent is crashing the server. You may also consider upgrading to a newer version that 7.0.

Hope this points you in the correct path.

Subject: Server not responding

Hi,

does the NSD tells you any Informations about the Task?

Subject: RE: Server not responding

I upgraded the server to the latest version 7.02 and restarted the Domino service. After 2 hours the system crashed during the crash the console log displayed update information affecting the DC TimeOff database. I then restarted the OS since that was not performed during the upgrade.

Before relaunhing Domino I moved all NSD and console log files to another folder (wanted to have a new set of log files that reflect the time of the upgrade), deleted mail.box, deleted FT folders, and ran updall -r and compact on all databases. It is still compacting all databases, but once complete I will launch Domino and stop all services, one at a time, to see if a NSD file is generated.

Subject: RE: Server not responding

<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>Section: Notes Process Info (Time 16:14:27)

<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

############################################################

FATAL THREAD 1/2 [nprocmon: 0314: 1e14]

FP=0x0012fc3c, PC=0x60177011, SP=0x0012f4c8

stkbase=00130000, total stksize=20480, used stksize=2872

EAX=0x00f30648, EBX=0x77e6ba30, ECX=0x008f0000, EDX=0x008f0000

ESI=0x0012fc54, EDI=0x77e5332a, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00000206

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

@[ 1] 0x60177011 nnotes._Panic@4+417 (12fc54)

[ 2] 0x004010e5 nprocmon (400000)

[ 3] 0x0040112f nprocmon (2)

[ 4] 0x00401264 nprocmon (0)

[ 5] 0x00401156 nprocmon (2)

[ 6] 0x004014e5 nprocmon (0)

@[ 7] 0x77e523e5 KERNEL32.IsProcessorFeaturePresent+158 (401379)

Invalid stack frame detected: Invalid frame pointer (BP): 0

############################################################

PASS 2 : FATAL THREAD with STACK FRAMES 1/2 [nprocmon: 0314: 1e14]

FP=0012fc3c, PC=60177011, SP=0012f4c8

stkbase=00130000, total stksize=20480, used stksize=2872

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

Subject: RE: Server not responding

Hi,are any other informations about panic or fatal in the nsd?

thanks

torben

Subject: RE: Server not responding

No, those are the only two statements that contain a panic

Subject: RE: Server not responding

The culprit has been identified as an agent. A new copy of the database may need to be implemented since updall, compact, and fixup is not correcting the problem.

Subject: RE: Server not responding

How do I interpret the NSD file?