Server hanging +Nsd showing panic

HCL Domino Domino Forum
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Hi All, One of MyNotes customer is having One Domino server 6.5 on windows 2000 .The have aroud 150 users .Today they are reporting that the server is hanging and the console is showing nsd is running .They checked the nsd file and found panic on that nsd log.They tried to remove the servers tasks in the notes.ini file and it was found that the router task on being loaded causing the server to crash/hang.

What could be the issues?

I have asked them to stop the message collector task which was runnin,check if theantivirus,backup software causing he panic and try renaming the mail.boxes .

Any Advise is welcome.

Thanks,

Pradeep

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Subject: Server hanging +Nsd showing panic

Hi,

can be pretty much everything. You will have to get the nsd eg post it here.

Kjeld

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Subject: RE: Server hanging +Nsd showing panic

Hi , This is regarding the earlier problem .Actually by mistake I opened another thread in the forum .The Domino server 6.5 on win-2003 is crashing with the nsd generated .Plz find the link to the new thread where i have posted the portions of the nsd .

https://www-10.lotus.com/ldd/nd6forum.nsf/DateAllThreadedweb/285b0c3bc83a19018525710f001732ca?OpenDocument

Plz help me out sce the technote to analyse the nsd is off the shelf I cannot read that .

Thanks in advance & regards,

Pradeep

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Subject: RE: Server hanging +Nsd showing panic

Hi , Thanks for your immediate response to this post.Actually the customer is yet to send he nsd log file over mail as he is in a distant location.Once I receive that I will post it here in this thread.

Anyway I am going through the links which you have posted.

Thanks once again.

Regards,

Pradeep

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Subject: RE: Server hanging +Nsd showing panic

There is a technote named:

Title:

Using NSD for Domino Servers and Notes Clients on Windows NT, 2000 and XP

Product: Lotus Domino > Lotus Domino Server > Versions 6.0, 5.0, 4.6, 4.5, 6.5

Platform(s): Windows 2000, Windows NT

Date: 2005-11-30

Doc Number: 7003599

I’m not able to find it on the web at this address:

http://www-1.ibm.com/support/docview.wss?uid=swg27003599

Maybe it was retired.

JYR

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Subject: Server hanging +Nsd showing panic

You can post the fatal thread, look for the TLS mapping.

or look here

http://www-1.ibm.com/support/search.wss?rs=475&lang=en&loc=en_US&r=10&cs=utf-8&rankfile=0&cc=&spc=&stc=&apar=include&q1=router+and+hang&q2=&Go.x=8&Go.y=16&sort=desc&tc=SSKTWP%2BSSKTMJ&dc=DB520+D800+D900+DA900+DA800+D600+DB530+DA600+D700+DB500+DB400+D100+DB540+DB510+DB550&dtm

JYR

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Subject: Server hanging +Nsd showing panic

I’ve seen this once, but on 4.5 where the mail.box contained a “corrupt” e-mail…

So their test with renaming mail.box’es could be the solution… Just remember to check the old mail.box files for pending messages, and copy those one at a time back to the server copy - if any are found, that is.

If this isn’t the cause, I would try to disable virus scanners (especially extension manager addins etc.).

/Brian