Server Hang on Start up - URGENT

HCL Domino Domino Forum
1

Our Domino server will not start!

Get the first two lines in console and it doesn’t do anything more.

We’ve reinstalled over the top of the server, replaced names.nsf and commented out any of the servertasks in notes.ini

Stuck and need to get service back up, any help will be very much appreicated!

Regards

2

Subject: Server Hang on Start up - URGENT

Had the same problem today. It was an issue with Trend Micro Office Scan with an new pattern file. Disable OfficeScan temporarily and roll back to a previous pattern.

That should at least get you back in business.

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Subject: RE: Server Hang on Start up - URGENT

We use Trend, but ScanMail for Domino, can’t see the entry in Notes.ini - any more clues?

Thanks for replying!!

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Subject: RE: Server Hang on Start up - URGENT

Disabling OfficeScan worked for us, but you might want to turn off all Trend products temporarily. If that doesn’t do the trick… call Trend or IBM.

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Subject: RE: Server Hang on Start up - URGENT

We are getting there !! I think we’re on the right track…

Thanks Micheal Dill!

Regards

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Subject: Server Hang on Start up - URGENT

Anything interesting in the machine’s EventLogs?

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Subject: RE: Server Hang on Start up - URGENT

Not really, a few temp files at the time the server first crashed which we’ve renamed. There is a notes dump file, but just has initial 2 lines. One did have all the threads and file listings, but nothing I could make anything of…

Any other thoughts?

Thanks for replying!!!

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Subject: Server Hang on Start up - URGENT

Move log.nsf out of the data directory, or rename it to something other than .nsf

It’s one of the first files Domino tries to write to, so if corrupt it can cause a hang.

9

Subject: We’ve experienced the same problem…

…and we use Micro Trend. The server is being rebooted now.

Thanks for the postings.

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Subject: Server Hang on Start up - URGENT - SORTED!

It was server protect causing the problem. We’ve disabled the service and all started up ok.

Thanks for all your help!

Now off to Trend Micro to find out why they released something which caused us so much problem!

Regards

11

Subject: Solved - Trendmicro Problem - Server Hang on Start up - URGENT!

Yes, after applying to today’s trendmicro release, it created the problem. Not only in Domino Server, but all the Lotus Notes Client were affected.

We temporary disable “Unload Trendmicro”, then the domino and notes client was back to normal.

Hopefully by tomolo, the new Trendmicro Virus pattern release can resolve the problem.

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Subject: Trendmicro Answered - Server Hang on Start up - URGENT - SORTED!

http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1036858&id=EN-1036858