I search for a document in my inbox that only returns a single match* - I delete that document and I get the error message “server error: entry not found in index”
I click OK and the message returns (twice more)
The document is deleted as expected
I click “Clear Results” and I get the message 1 more time
This is only when I get a single match for my search criteria, if I get 3 matches and try to delete one at a time, the first two deletes will work OK but the final delete behaves as above.
Client is 8.5.1, Server is 8.5.1, OS is i5/OS (V5R4M0)
If you currently have a Full-Text Index on your Mail-file, try deleting/re-creating it. If not, view the Info tab of the Database/Application Properties & make-sure the “Type:” isn’t set to Multi DB Search (it should be Standard).