Server error entry not found in index

    • I search for a document in my inbox that only returns a single match* - I delete that document and I get the error message “server error: entry not found in index”
    • I click OK and the message returns (twice more)
    • The document is deleted as expected
    • I click “Clear Results” and I get the message 1 more time
    • This is only when I get a single match for my search criteria, if I get 3 matches and try to delete one at a time, the first two deletes will work OK but the final delete behaves as above.

Client is 8.5.1, Server is 8.5.1, OS is i5/OS (V5R4M0)

TIA.

Subject: Rebuild FTI

If you currently have a Full-Text Index on your Mail-file, try deleting/re-creating it. If not, view the Info tab of the Database/Application Properties & make-sure the “Type:” isn’t set to Multi DB Search (it should be Standard).

Subject: Rebuild FTI

I rebuilt the FTI with no luck. The “Type” of the database is set to “Standard”.

Thanks anyway.

Subject: same problem

I encountered also this problem. Have you already solve this problem? and how? thanks

Subject: Re:Same problem

anyone has a solution for this error?

Subject: Known Issue having to do with a Large # of docs in inbox

Here is the technote:

http://www-01.ibm.com/support/docview.wss?rs=203&context=SSCVNGC&q1="entry+not+found+in+index"&uid=swg21444878&loc=en_US&cs=utf-8&lang=en